1. Introduction

This Cookie Policy explains how E2G Holdings Limited ("Eazy2Get", "we", "our", or "us") uses cookies and similar technologies when you visit or use our website, products, and services.

It also explains the choices available to you regarding our use of cookies and how you can manage your preferences.

2. Scope

This Cookie Policy applies to all visitors, users, and customers who access or use the Eazy2Get website, mobile applications (where applicable), and any online services operated by E2G Holdings Limited.

3. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They enable websites to recognize your device, remember your preferences, improve functionality, enhance security, analyze website usage, and provide a more personalized browsing experience.

In addition to cookies, we may use similar technologies such as web beacons, pixels, and local storage technologies that perform comparable functions.

4. Legal Basis for Using Cookies

Depending on the type of cookie used, we process information collected through cookies based on one or more of the following legal grounds:

• Your consent (for non-essential cookies).
• Our legitimate interests in improving website functionality, security, and user experience.
• Compliance with legal obligations.
• Performance of a contract where applicable.

5. Types of Cookies We Use

Session Cookies

These cookies are temporary and expire automatically when you close your browser. They help support essential website functions during your browsing session.

Persistent Cookies

These cookies remain on your device until they expire or are manually deleted. They help remember your preferences and settings for future visits.

First-Party Cookies

These cookies are placed directly by Eazy2Get and are used to support website functionality, improve performance, and enhance user experience. This includes necessary cookies for authentication and security (for example session tokens).

Third-Party Cookies

These cookies are placed by trusted third-party service providers, such as analytics, advertising, payment processing, or social media platforms (including Google and Meta), to help us provide and improve our services.

We do not control the cookies placed by third-party providers. Users should review the privacy and cookie policies of these providers for additional information.

6. Cookie Consent

Upon your first visit to our Website, you may be presented with a Cookie Consent Banner allowing you to:

• Accept all cookies.
• Reject non-essential cookies.
• Customize your cookie preferences.

You may withdraw or modify your consent at any time through our Cookie Preferences settings or by adjusting your browser settings where applicable.

Please note that disabling certain cookies may affect the functionality and performance of our website.

7. Cookie Retention

Different cookies remain on your device for different periods depending on their purpose.

• Session Cookies are deleted automatically when your browser closes.
• Persistent Cookies remain until they expire or are manually deleted.

Retention periods vary depending on the cookie's purpose and applicable legal or operational requirements. Your consent choice is stored for up to 12 months, after which we may ask again.

8. Managing Cookies

Most web browsers allow you to control cookies through their settings. You may choose to:

• View cookies stored on your device.
• Delete existing cookies.
• Block all or selected cookies.
• Configure your browser to notify you before cookies are stored.

Please note that restricting cookies may impact the availability and functionality of certain features of our website.

9. Data Protection

Where cookie information constitutes personal data, we process it in accordance with our Privacy Policy and applicable data protection laws, including:

• The Kenya Data Protection Act, 2019.
• Other applicable privacy laws in jurisdictions where we operate.

10. International Transfers

Some third-party service providers may process information outside Kenya. Where such transfers occur, we implement appropriate technical, contractual, and organizational safeguards to ensure that your personal information remains adequately protected in accordance with applicable data protection laws.

11. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw your consent to non-essential cookies.
• Object to certain types of processing.
• Lodge a complaint with the relevant supervisory authority.

Requests relating to personal information may be submitted using the contact details provided in our Privacy Policy.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Any updates will be published on this page together with the revised Effective Date.

13. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact us through the contact details provided on our website or in our Privacy Policy.